Today the Court of Chancery of the State of Delaware issued a pretrial decision that dismissed two charges brought by eBay Inc. against craigslist board directors Craig Newmark and Jim Buckmaster. A trial is set to begin on December 7, 2009 on the rest of the charges. eBay’s deputy general counsel...

eBay Inc. has announced that it plans to expand its European customer service operations in Dublin, Ireland – dubbing it a “European Centre of Excellence.” The expansion in Dublin means a scaling back of its additional existing European customer service center in Dreilinden, Germa...

eBay Inc. has announced that it plans to expand its European customer service operations in Dublin, Ireland – dubbing it a “European Centre of Excellence.” The expansion in Dublin means a scaling back of its additional existing European customer service center in Dreilinden, Germa...

eBay CEO and President, John Donahoe took the stage at Shop.org this morning and the theme of his keynote focused on how consumer behavior is driving changes in technology. For close followers of eBay, John started by going over key messages and points we’ve heard in recent presentations R...

Privacy and information management research firm Ponemon Institute along with Internet privacy leader TRUSTe have named eBay the 2009 Most Trusted Company for Privacy, citing the company as proof that an e-commerce site can protect consumer privacy while handling massive volumes of sensitive data a...

As promised, in response to eBay’s announcement of the SM Apps program, here is the second in a series I’m calling “eBay SM App of the day.” Today we’re looking at the good folks at My.ShipRush, an eBay Certified Provider. The vitals: SM App: My.ShipRush Ship Center ...

I wanted to share the video of Rob Chesney speaking further about the GM / eBay “Click to Buy” Promotion at http://gm.ebay.com that launched earlier today: Cheers, RBH VIDEO – MSNBC: eBay Motors VP, Rob Chesney ...

I was fortunate enough to finally get to meet Scot Wingo of Channel Advisor at the eCommerce Summit a few weeks ago. Although we only chatted briefly, he did promise to take part in a special “5 Minutes with…” feature for Ink. True to his word, he obliged last week and I’m h...

eBay released a revised user agreement to the marketplace earlier today. This revision addresses the obligations of buyers and sellers in transactions where a buyer has alleged receipt of a counterfeit item. According to an AB post yesterday afternoon, under the revised agreement: • Buyers and s...

This morning, a Paris court ruled that eBay is not liable for the sale of any counterfeit L’Oreal products on the site. The case came about when L’Oreal alleged that eBay was profiting from the sale of counterfeit goods. The judge ruled that eBay proved it was fulfilling its “obl...