Shopping Cart and eCommerce News | Will New USPS Plan Affect Your Ecommerce Business? http://ow.ly/1pIp5u Shopping Cart and eCommerce News | Will … ...

Heading off to a meeting with the Trust & Safety team. Wonder if they have any info nuggets for Ink. Heading off to a meeting with the Trust … ...

As you know I was lucky enough to attend the Bloom Energy launch event yesterday at eBay Inc. in-person. In addition to covering the event on Twitter, I managed to capture some of the proceedings with my Flipcam. I’ll update this page with additional clips as I upload them to our YouTube chan...

eBay Motors today launched an online shopping experience for new vehicles, giving auto dealers and manufacturers an alternative channel to market inventory to local buyers. This new car option, powered by online auto-buying platform Zag, allows franchise dealers to target a highly-qualified group ...

eBay today announced the dates and locations for its new program, eBay: On Location — a series of events aimed at helping eBay sellers accelerate their businesses on the platform. eBay: On Location, which kicks off March 19-20 in Atlanta, will bring small-business and part-time eBay sellers toge...

The following video was recorded earlier today at eBay’s Customer Service HQ in Salt Lake City, Utah. Andrew Chase (aka @ebay_andy) has joined me on past podcasts to help answer seller questions around previous announcements we’ve made in the marketplace. I find him an extremely knowledg...

Every time I think I’ve seen it all, the power of the individual, coming together with their fellow man/woman, comes face-to-face with my expectations and blows them out of the water. I received a very brief but powerful email overnight that contained two statistics I wanted to share with all...

According to the fifth annual NRF Foundation/American Express Customers’ Choice survey, eBay is ranked #12 overall for customer service in 2009 (up 2 from #14 in 2008). The NRF Foundation/American Express 2009 Customer Service survey was designed to gauge consumer attitudes toward retailers’ cu...

Every company can point to a handful of employees and truly call them experts in their field. The best of the best. I think Dennis Goedegebuure is one of those people at eBay. I’ve had the pleasure of working with Dennis on a few projects over the past two years and I’ve attended more t...

eBay released more figures today regarding transactions made on the online marketplace over the Black Friday / Cyber Monday shopping period. The number of transactions on Cyber Monday increased by approximately 35% over Black Friday with each day yielding more than 1 million transactions. Communitie...